Connecting the Drift Composer App
With the Drift composer app, you'll be able to search and send relevant articles to customers and visitors with a quick commands. Here's how to install it.
- In your Drift Dashboard
- Head to Settings > Apps
- Scroll down to HelpDocs and click the card
- Click Connect
- Follow the instructions
Once connected, you'll be able to search articles right from the composer. Simply type
/hd followed by the query you want to search for. For example the command
/hd custom css will
bring up articles related to custom css.