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Lighthouse

Lighthouse brings self-serve help to your customers inside your app.

River Sloane Taylor
5 docs by 2 team members

Installing Lighthouse

Lighthouse is a widget that helps you assist your users within your app whenever they get stuck. This means your users can help themselves without ever leaving your site and you'll reduce repetitive support tickets.

Understanding Lighthouse

Lighthouse makes it plain sailing for your users to help themselves without ever leaving your app or website. Here's the various states and actions users will see within your widget.

Integrating Lighthouse with Live Chat Providers

Lighthouse integrates with some chat widgets to provide an extra layer of ticket deflection so customers can find helpful articles before getting in touch. When integrating the two snippets customers…

Adding Lighthouse Trigger Buttons to Webflow

Using Webflow for your site but want to open up an article or category when clicking on an element with HelpDocs Lighthouse? You'll need to implement some custom code to get it working properly. This…

Lighthouse Widget API

You can customize the behaviour and appearance of Lighthouse through the widget API. Learn how to do things like change the primary color, navigate to a new article, or hide the widget completely.

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