Press Kit

First of all, thanks for considering to feature us. If you need any further help, feel free to reach out through email. I'd be happy to help you out.

Below you'll find some information about who we are, what we build, and why we're doing it.

HelpDocs Product Shot

Making self-serve support less painful

HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform.

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HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers.

Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs.

HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.

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