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Using the Search Command Palette

Supercharge your HelpDocs workflow with ⌘/Ctrl+K: one shortcut to create, find, and manage everything instantly! πŸš€

River Sloane
Updated by River Sloane
3 min read
Table of Contents

The Search Command Palette is a powerful tool that helps you navigate and work efficiently in your HelpDocs admin app. It acts as a central hub for quickly finding content, creating new items, and accessing settings, all without clicking through multiple menus πŸš€

How to Access the Search Command Palette

The search bar sits in the middle of the top bar, labelled Search articles, updates and settings. Click it, or open it from anywhere in the admin app using a simple keyboard shortcut:

  • On Mac: Press ⌘+K
  • On Windows: Press Ctrl+K

Search opens right there over the bar. On a phone, tap Search in the top bar and it opens full screen. Tap Cancel to close it.

What You Can Do with the Search Command Palette

The Search Command Palette is incredibly versatile. Here's what you can accomplish with just a few keystrokes:

Action

Description

Create a new article

Quickly start a new article

Create a new category

Set up a new category on the fly

View content

Instantly jump to any article, update or category in your Knowledge Base

Access settings

Navigate directly to any settings page without clicking through menus

Switch language

On multilingual accounts, start editing in another language

What You'll See

Before you type anything, search shows:

  • Recent: articles you've opened recently
  • Actions: Create new article and Create new category

Once you start typing, results are grouped like this:

  1. Articles, Updates and Categories come first, with up to 5 articles, 3 updates and 3 categories. Click Show N more at the bottom of a group to see the rest of it.
  2. Language (multilingual accounts only), for example Edit in French
  3. Go to: every page in the admin app, named like Stats β€Ί Search, Settings β€Ί AI, Clips β€Ί Variables or Your profile

Use ↑ and ↓ to move, ↡ to open and esc to close.

Search needs at least 3 characters before it searches your content.

Creating New Content

Need to create content quickly? The Search Command Palette has you covered:

  • To create a new article, open the palette (⌘+K or Ctrl+K) and select Create new article under Actions before you start typing
  • To create a new category, open the palette and select Create new category under Actions
Creating content this way saves you valuable time, especially when you're in the middle of something else and inspiration strikes!

Finding Existing Content

The Search Command Palette excels at helping you locate content:

  1. Start typing the name of any article, update or category
  2. Results will appear instantly as you type
  3. Select the desired result to navigate straight to it

Accessing Settings

No more clicking through multiple menus to find that one setting:

  1. Open the palette and type the name of the settings page you need
  2. Select it from the Go to results to jump straight there

Switching Language

On a multilingual account, type the name of the language (or just "language") and select Edit in that language from the Language results.

Getting Help

Need some guidance? Click the Help (?) button in the top right of the top bar to open Lighthouse, where you can submit feature requests or report issues.

With the Search Command Palette at your disposal, you'll save time and make your Knowledge Base management more efficient. Give those keyboard shortcuts a try and see how much faster you can work!

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