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Managing Content

Make sure articles stay fresh and organized so your knowledge base stays useful. Here are the features you'll want to use to keep your content tidy.

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Stale Articles

Mark articles as stale so your team knows exactly what needs updating even if they don’t have all the information they need right then.
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Article Backups, Revisions, and Versioning
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Adding Tags to Articles
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Featuring an Article
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Understanding Article Statuses
A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Using help.new to Create Articles
Collaborating on Articles with Presence
Hiding Articles from Public Search Engines
Understanding Search Results
Previewing Articles
Switching the Editor Mode
Hidden Categories
Understanding the Readability Score
Deleting an Article
Creating Draft Versions of Published Articles with Working Copy
How to Share an Article
Creating a Subcategory
Moving an Article to a Different Category
Exporting & Backing Up Your Articles
Unassigned Articles
Delete a Category
Creating an Article from a File
Bulk Editing Multiple Articles
Duplicating an Article
Filtering Articles
Understanding Clips
Linking to a Part of an Article
Editing Category Metadata
Adding a Table of Contents
Exporting Articles to PDF
Using the Search Command Palette
Restoring Deleted Articles
Exporting Articles to Word

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