Stale Articles
Mark articles as stale so your team knows exactly what needs updating even if they donβt have all the information they need right then.
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- Understanding Stale Use Stale marking to flag outdated articles needing review. A soft reminder system that tracks content drift, prevents gaps between product and docs, and sends weekly freshness reports.
- Marking an Article as Fresh If you're using the 'Mark as Stale' feature, you'll need to know how to mark them as Fresh if you've updated them with new information. Good news is that it's super easy. π
- Marking Articles as Stale Learn how to mark HelpDocs articles as Stale now or on a schedule, add clear reasons, and follow best practices to keep your Knowledge Base accurate and up to date.