Table of Contents
Marking Articles as Stale
If an article needs to be updated, marking it as Stale can keep your product & articles in sync and visitors happy. 😄
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Whether you're an engineer marking outdated articles based on a product update or part of the customer support team reminding yourself to update some information, marking an article as Stale can keep your product & articles in sync and visitors up to date.
🚨 Marking as Stale Right Away
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- Head to the outdated article
- In the article editor click the 🕓 Stale button
- Click Set stale now
- Your article is now marked as stale for your whole team to see
⏰ Marking as Stale in the Future
You might know an article will go Stale at a certain time in the future or you might just like to know when it's getting a little old and take a look to see if it's still relevant. For that you can set an article to go Stale in the future. There's a few options for this:
- In 30 days
- In 3 months
- In 6 months
- Custom date
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- Head to the outdated article
- In the article editor click the 🕓 Stale button
- Under Set up for later select one of the options or choose a date on the calendar
- Click Set stale in x amount of time
- Your article is will automatically marked as Stale in that amount of time
💬 Adding a Reason for Stale
If you have multiple team members editing articles it's pretty useful to know why an article is set to Stale. Adding a reason means you can leave a hint about what needs to be updated for others to pick up.
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- Head to your article
- Click the 🕓 Stale button
- Set your Stale status for now or the future
- Enter your message under Stale Reason
- Click Set stale to update
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Getting Started with Stale Articles