Marking Articles as Stale

Whether you're an engineer marking outdated articles based on a product update or part of the customer support team reminding yourself to update some information, marking an article as Stale can keep your product & articles in sync and visitors up to date. 

🚨 Marking as Stale Right Away

1. Head to the outdated article
2. In the article editor click the 🕓 Stale button
3. Click Set stale now
4. Your article is now marked as stale for your whole team to see

⏰ Marking as Stale in the Future

You might know an article will go Stale at a certain time in the future or you might just like to know when it's getting a little old and take a look to see if it's still relevant. For that you can set an article to go Stale in the future. There's a few options for this:

• In 30 days
• In 3 months
• In 6 months
• Custom date

1. Head to the outdated article
2. In the article editor click the 🕓 Stale button
3. Under Set up for later select one of the options or choose a date on the calendar
4. Click Set stale in x amount of time
5. Your article is will automatically marked as Stale in that amount of time

💬 Adding a Reason for Stale

If you have multiple team members editing articles it's pretty useful to know why an article is set to Stale. Adding a reason means you can leave a hint about what needs to be updated for others to pick up.

1. Head to your article
2. Click the 🕓 Stale button
3. Set your Stale status for now or the future
4. Enter your message under Stale Reason
5. Click Set stale to update