Help! My app's not loading 😭
Oh no! First thing to do is check our status page. That'll let you know if there's any problems with the platform.
The status page says there's something wrong
Double oh no! We're working to fix it, promise. Check back in a few minutes.
The status page says everything's fine
Occasionally browsers have problems, and this could be one of those times. Try clearing your cache and refreshing your browser. Here's instructions for a few different browsers:
I've cleared my cache and it's still not working
Triple oh no! Best thing to do is get in touch with us. Hit Get in touch at the top right of this page, and let us know your email and HelpDocs account domain (e.g.
your-domain.helpdocs.io). We'll get back to you as soon as we can!