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How do related articles work?

When you publish an article, you might find a related articles section gets added to the bottom of the page. Here's how this works.

River Sloane
Updated by River Sloane
1 min read

When you publish an article you might find a related articles section gets added to the bottom of the page. 

The section is made up of two parts. Articles you pin come first, then automatic suggestions fill the rest. The section shows up to 5 articles in total.

You can pin up to 5 articles yourself. Find out how in Pinning Related Articles.

Automatic suggestions are worked out in the background. For keyword search, we look for articles that match the current article's title and tags. If semantic search is on for your Knowledge Base, suggestions are found by meaning, using the article's content. A new or updated article may take a little while to show its suggestions.

Each reader only sees articles they can open. Deleted, archived, unpublished, private and untranslated articles are skipped, as are articles in permission groups the reader isn't in.

If we find no matches and nothing is pinned, we won't display any related articles at all.

Not happy with the results? You can prevent related articles from being displayed by following the guide here.

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