What is Readability?

by Jake Peters

In the article editor you'll see a readability score. This is a measure of how complex your article is to understand.

At HelpDocs we use the Automated Readability Index to calculate these scores.

Each article gets a score from 1 to 14. The score corresponds to an age group and grade level. Check out the table below for a full list.

Depending on how technical your audience is, a good readability score to aim for would be 10.

Keep your articles simple, and more of your customers will understand them!

ScoreAgeGrade Level
15-6Kindergarten
26-7First Grade
37-8Second Grade
48-9Third Grade
59-10Fourth Grade
610-11Fifth Grade
711-12Sixth Grade
812-13Seventh Grade
913-14Eighth Grade
1014-15Ninth Grade
1115-16Tenth Grade
1216-17Eleventh grade
1317-18Twelfth grade
1418-22College
You can click on the readability score when you're editing an article. It'll show you the reading age and school grade in your editor.

What did you think of this doc?