Collaborating on Articles with Presence

We've built real-time presence indicators into the product to help you work as a team. The days of overwriting each other's work are gone.✨

River Sloane
Updated by River Sloane

It's great to work on HelpDocs together as a team. When there's only a few of you it's easy to avoid overwriting others' work but when more of you start collaborating on articles at the same time it can become a battleground of who saves last wins 🤺

To avoid this we've built real-time Presence indicators into the product.

Presence in the Content View

When someone on your team is editing an article an indicator will show next to the article in the Content view.

Presence in the Article Editor

If someone on your team is editing the article you're also on you'll see an Avoid saving conflict message up top with an indicator.

We highly recommend not saving at this point, so you don't overwrite the other team member's article

What did you think of this doc?

What is Readability?

Adding a Table of Contents

Get in touch

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.