Updating Your Billing Information

If you need to change card for any reason, you can enter your new card details in the HelpDocs dashboard.

Taylor Sloane Updated by Taylor Sloane

If you need to change card, billing email, or billing address for any reason you can enter your new details from the HelpDocs dashboard. You may also need to do this if your card is set to expire but usually we can do that automatically for you.

You'll need a certain user role to access this

Changing Your Billing Details

  1. Head to SettingsBilling
  2. Click Go to billing Portal
  3. Click Update information or Add payment method
  4. Hit Save
  5. We'll update your details instantly and use it for all future payments.

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