Cancelling Your Account

Jake Peters Updated by Jake Peters

We'll be super sad to see you go, but if you need to cancel your account for any reason, here's how you do it:

  1. Head to Settings > Billing
  2. Hit the Cancel Account button in the top right hand corner

We'll cancel your account right away. If you have any feedback for us on your experience and why you're choosing to cancel, we'd love to hear it.

After the billing period is over, you'll no longer have access to your article and your knowledge base will be taken offline, so you may want to export your data before you hit cancel.

Any problems? Just ping us an email.

On a trial? There's nothing to cancel—your account will get removed for you automatically a few weeks after your trial expires.

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