Cancelling Your Account
We'll be super sad to see you go, but if you need to cancel your account for any reason, here's how you do it:
- Head to Settings > Billing
- Scroll to the bottom
- Hit Click here to cancel instantly
We'll cancel your account right away. If you have any feedback for us on your experience and why you're choosing to cancel, we'd love to hear it.
After the billing period is over, you'll no longer have access to your article and your knowledge base will be taken offline, so you may want to export your data before you hit cancel.
Any problems? Just ping us an email.