Classic Editor

Knowledge Base

Writing and Editing Articles

Text Editor

Classic Editor

Our classic editor was a WYSIWYG without slash commands and with a toolbar. It's still active for some articles.

15 docs by 2 team members

7 docs

Content Blocks

Writing in HelpDocs WYSIWYG editor comes with a bunch of formatting options. Whether it's writing in Markdown or dropping custom HTML right into your articles, there's a bunch of things you can do to make your copy sparkle. HelpDocs Content Blocks are a great place to start adding all the pizazz that'll help you engage your visitors. ✨

Inserting Images

Images are great for product screenshots, step-by-step instructions, and breaking up a long article. Here's how to insert images and make the most outta them.

Editing Images

Change image size, alignment, send folks to a different page, or make your image more accessible by adding alt text.

Inserting Images into Ordered Lists

You can insert images between ordered lists without resetting the counter. Here's how.

Adding Note, Tip, and Warning Callouts

Wanna make your HelpDocs look super awesome? Try out some of our styles. 🦄✨

Using Ordered Lists

We've always hated seeing boring ordered lists in articles. When we started building HelpDocs we wanted something a little different. Our lists are totally customized and customizable ✨

Using Folds

Add optional details with Folds to pique user interest. Folds have hidden content revealed on click. Common uses include FAQs, specs, spoilers.

Text Editor Shortcuts

If you're a furious typer or just need some handy ways to get articles written quickly, you'll find a list of our shortcuts here.

Adding Buttons

Buttons make your links stand out, whether it's a call to action or pointing customers in the right direction 🕵️