Understanding Improve with AI

Improve with AI analyzes your articles for clarity and engagement, delivering specific recommendations and readability scores to level up your docs ✨

Access Mode for Known Cloud Providers

Control cloud crawler impact on your Knowledge Base stats with flexible access modes that give you cleaner insights ✨

Understanding AI Credits

AI credits power features, refresh monthly. Generate (10), rewrite (7), or create meta information (1) ✨

Configuring HelpDocs AI

Enable and customize HelpDocs AI for efficient Knowledge Base content creation and management.

Understanding Template Options

Easily disable dark mode on V5 templates: Go to Settings > Brand, select template, toggle toption.

Setting Up a Custom Domain

Every HelpDocs customer gets a custom subdomain that looks a little like this: <your subdomain>.helpdocs.io. But if you want to take the customer experience from good to great, you'll want to set up a custom domain.

Understanding llms.txt

llms.txt: Super easy way for AI to automatically discover and use your Knowledge Base docs

Lighthouse Widget API

You can customize the behaviour and appearance of Lighthouse through the widget API. Learn how to do things like change the primary color, navigate to a new article, or hide the widget completely.

Disabling Authorship and Updated Times

From our experience, customers love being able to see who updated an article and when. That being said, sometimes you might want to hide all that metadata away.

Managing Users

Manage team docs: invite users, set roles, and control access with ease

Creating and Managing API Keys

API keys to unlock your Knowledge Base: Create secure API integrations with just a few clicks ✨

Adding URL Redirects

Over time, it's normal for links to change. But sending a customer to a 404 error page isn't the best experience (although ours are pretty cool!). With HelpDocs, you can redirect your customers to a new URL so they find what they're looking for right away.

Adding Lightboxes to Images

Lightboxes allow your customers to expand an image or a GIF for a closer look. This might be useful for the little details they can't quite see without expanding or accessibility for people with vision impairment.

Enabling IP Restriction

Want to lock down your Knowledge Base so only specific IP addresses can access it? IP restriction lets you control exactly which networks can view your docs, making it perfect for internal company do…

Choosing a Template

HelpDocs ships with a bunch of different layouts so you're bound to find something you love. 💖