AI credits are the currency that powers HelpDocs' AI features. Each account gets a monthly credit allowance that lets you generate new articles, create meta information, and rewrite existing content. Different features consume varying amounts of credits.
Credit Usage Breakdown
Different AI operations require different amounts of credits. Here's what you can expect:
Operation | Credits Required |
10 credits | |
7 credits | |
2 credits | |
1 credit | |
1 credit | |
5 credits per analysis 1 credit per apply |
Understanding Your Credit Allowance
Your monthly AI credit allowance is determined by your HelpDocs subscription plan. You can view your current credit balance:
- Head to Settings > AI
- Scroll down to Usage
- Your Usage table includes your monthly credit limit (and in how many days it resets), credits you've used this month, and total credits remaining

Your AI credits automatically refresh each month. Any unused credits from the previous month won't roll over, so don't be shy about using them ✨
Need More Credits?
Running low on AI credits? You have a couple of options:
- Upgrade your plan for a higher monthly allowance
- Contact us to discuss custom credit packages
- New accounts can earn 60 bonus credits by finishing the Getting started checklist. See The HelpDocs Trial.